Shipping & Handling
At duneapparels.com, we are dedicated to getting your carefully curated selections from our studio to your doorstep as seamlessly as possible. This page outlines everything you need to know about our shipping processes, options, and policies.
Our Commitment
We partner with trusted global and regional carriers to ensure your order is delivered safely and efficiently. Every item is thoughtfully packaged with care to protect it during its journey to you.
Order Processing
All orders are processed during our standard business hours, excluding weekends and major holidays. Once your order is placed, you will receive an email confirmation with your order details. When your order ships, you will receive a second email containing your tracking information and a link to monitor your package’s progress.
Domestic Shipping
We offer a range of shipping options within the country to suit your needs, from standard economy to expedited services. Shipping methods and associated timeframes will be clearly displayed at checkout based on your delivery destination.
International Shipping
duneapparels.com proudly ships to numerous international destinations. Duties, taxes, and customs fees are the responsibility of the recipient and are not included in the original order total or shipping charges. These fees are determined by the customs authorities in your country. For more details, please refer to the international shipping information available during the checkout process.
Shipping Restrictions
Some locations, due to carrier limitations or regulatory restrictions, may require special handling or may be ineligible for shipping. If you have questions about a specific destination, please contact our team before placing your order.
Tracking Your Order
Once your order has been dispatched, the tracking information will be active and available in your shipment confirmation email. You can use this tracking number on the carrier’s website for the most up-to-date delivery status.
Order Changes & Address Accuracy
To ensure prompt processing, we are unable to make changes to an order or shipping address once it has been placed and is preparing for shipment. Please review your shipping information carefully before submitting your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
Returns & Exchanges
For information on returning an item, including any shipping-related instructions, please visit our Returns & Exchanges policy page.
Questions?
If you have any questions about shipping that were not answered here, our dedicated guest services team is happy to assist. Please visit our main guest services page for more information on how to reach us.